Privacy Policy — How 800ktk Protects Your Data

1 Who We Are

800ktk is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "800ktk", "we", "us", or "our", it means the operator of the 800ktk platform. We are the data controller in respect of the personal data you provide when registering and using the 800ktk platform.

This Privacy Policy applies to all personal data collected through the 800ktk website, mobile application, and any related services. It should be read alongside our Terms and Conditions and Responsible Gaming policy, which together form the full agreement between you and 800ktk.

If you have any questions about how 800ktk handles your personal data, you can contact us at any time at [email protected].

2 What Data We Collect

800ktk collects personal data in several categories depending on how you interact with the platform. The following table summarises the main types of data we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin , religious beliefs, or health information unless it is directly relevant to a responsible gaming request made by you.

3 How We Collect Your Data

800ktk collects your personal data through the following channels:

• Direct registration: When you create an account on 800ktk, you provide your name, contact details, date of birth, and chosen payment method.
• Account activity: As you use the platform, we automatically record your gaming activity, session data, and transaction history.
• Identity verification: When you submit documents for KYC verification, we collect and store copies of those documents securely.
• Customer support: When you contact our support team, we retain records of those communications to help resolve your query and improve our service.
• Cookies and tracking technologies: When you visit the 800ktk website or use the app, we collect technical data automatically through cookies and similar technologies. See Section 7 for full details.
• Third-party payment providers: When you make a deposit or withdrawal, our payment processing partners may share transaction confirmation data with us.

4 How We Use Your Data

800ktk uses the personal data we collect for the following purposes:

• To create and manage your player account on 800ktk.
• To verify your identity and age in compliance with our legal obligations.
• To process deposits, withdrawals, and bonus credits to your account.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To monitor gaming activity for responsible gaming purposes and to identify players who may need support.
• To send you account-related communications such as transaction confirmations, security alerts, and support responses.
• To improve the 800ktk platform based on how players use it.
• To comply with applicable legal and regulatory requirements.

5 Legal Basis for Processing

800ktk processes your personal data on the following legal bases:

• Contract performance: Processing your data is necessary to provide the services you signed up for when registering on 800ktk, including account management and payment processing.
• Legal obligation: Certain data processing activities are required by law, including identity verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interests: We process some data based on our legitimate interests in operating a secure and fair gaming platform, including fraud detection and platform security monitoring.
• Consent: Where we rely on your consent to process data — for example, for optional communications — you have the right to withdraw that consent at any time by contacting support or updating your account preferences.

6 Who We Share Your Data With

800ktk does not sell your personal data. We share data only where necessary and only with the following categories of recipients:

• Payment processors: To facilitate deposits and withdrawals, we share necessary financial data with our payment processing partners. These partners are contractually bound to handle your data securely.
• Identity verification providers: To complete KYC checks, we may share identity documents with third-party verification services operating under strict data protection agreements.
• Fraud prevention services: We may share technical and behavioural data with fraud detection partners to protect the integrity of the 800ktk platform.
• Legal and regulatory authorities: Where required by law, we may disclose personal data to law enforcement agencies, regulators, or courts. We will only do this where legally compelled to do so.
• IT and infrastructure providers: Our hosting and technical service providers may have access to data as part of providing their services to 800ktk. All such providers are bound by data processing agreements.

7 Cookies and Tracking

800ktk uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. The main types of cookies we use are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on 800ktk.
• Analytics cookies: Help us understand how players navigate the platform so we can identify areas for improvement. Data collected through analytics cookies is aggregated and does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 800ktk platform. Essential cookies cannot be disabled as they are required for the platform to operate.

8 Data Retention

800ktk retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The general retention periods we apply are:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Support communications: Retained for up to three years from the date of the last communication.
• Technical and usage data: Retained for up to 24 months from collection, after which it is anonymised or deleted.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your data before the end of the applicable retention period, we will delete what we are legally permitted to delete and explain any data we are required to retain.

9 Your Rights

As a player on 800ktk, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected]:

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights unless a request is manifestly unfounded or excessive.

10 Children's Privacy

The 800ktk platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, their account will be closed immediately, all data will be handled in accordance with our legal obligations, and any deposits will be returned.

If you believe that a minor has registered on 800ktk, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Security Measures

800ktk takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• SSL/TLS encryption for all data transmitted between your device and the 800ktk platform.
• Encrypted storage for all sensitive personal and financial data at rest.
• Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments and monitoring of our systems for vulnerabilities.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Incident response procedures to detect, contain, and respond to any data security events promptly.

12 Changes to This Policy

800ktk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we handle your personal data, we will make reasonable efforts to notify you via your registered email address or through an in-platform notification. However, we encourage you to review this Privacy Policy periodically to stay informed about how 800ktk protects your data.

Continued use of the 800ktk platform after any update to this Privacy Policy constitutes your acknowledgement of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 800ktk handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

You can reach us at: [email protected]

We take all privacy-related enquiries seriously and will respond as quickly as possible. If you are not satisfied with our response, you have the right to escalate your concern through our internal complaints process, details of which are available on request from our support team.